Oregon at a Glance

ODHS licenses Oregon nursing facilities, runs a dedicated complaint unit, and operates a statewide abuse hotline.

• Licenses and inspects Oregon nursing facilities
• Nursing Facility Complaint Unit: 1-877-280-4555 (or NF.Licensing@odhs.oregon.gov)
• Statewide abuse hotline: 1-855-503-SAFE (7233)

Visit the state agency site →

Families can speak with a Oregon nursing home lawyer to understand if rights may have been violated.

Oregon resident rights include:

• Right to be treated with dignity and respect
• Right to be fully informed of their rights, condition, and charges
• Right to participate in care planning and refuse treatment
• Right to privacy and confidential records
• Right to voice grievances — facilities may not interfere with staff or residents reporting abuse (ORS 441.046)
• Right to information about Long-Term Care Ombudsman services (ORS 441.047)
• Right to be free from abuse, neglect, and improper restraints
• Right to keep and use personal possessions
• Right to protection from discrimination based on advance directives or POLST forms

Source: ORS ch. 441 (facility protections); ORS 124.100 et seq. (elder abuse civil action)

Phone: 1-800-522-2602
Website: https://www.oltco.org/oltco/index.html

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Oregon, contact ODHS.

Families can:

• Call the Nursing Facility Complaint Unit at 1-877-280-4555 or email NF.Licensing@odhs.oregon.gov (anonymous OK)
• Report abuse to the statewide hotline at 1-855-503-SAFE (7233)
• Contact the Long-Term Care Ombudsman at 1-800-522-2602
• Report suspected crimes to local law enforcement

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue an Oregon nursing home when poor care caused injury or death. Oregon law allows added remedies in certain vulnerable-person abuse cases, though they generally don’t apply to health care facilities.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Oregon has strict legal deadlines, so families should speak with a nursing home abuse lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Oregon can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Oregon →