Arizona at a Glance

The Bureau of Long Term Care Licensing licenses and regulates Arizona nursing homes through annual inspections and complaint investigations.

• Licenses and inspects Arizona nursing facilities annually
• Investigates complaints against long-term care facilities
• Inspection and complaint reports are public at azcarecheck.com

Visit the state agency site →

Families can speak with a Arizona nursing home lawyer to understand if rights may have been violated.

Arizona resident rights include:

• Right to be treated with respect, dignity, and recognition of individual preferences
• Right to quality care and treatment that is fair and free from discrimination
• Right to privacy in visits, phone calls, mail, their room, bathing, and personal care
• Right to confidential personal and health records
• Right to voice complaints or grievances without fear of retaliation
• Right to participate in social, religious, and community activities
• Right to register and vote in local, state, and national elections
• Right to organize and participate in resident groups (and family groups for relatives)
• Right to manage their own financial affairs, with periodic accounting reports
• Right to choose their personal physician and participate in the plan of care
• Right to refuse any plan of care, treatment, procedure, or experimental research
• Right to refuse restraints and mind-altering drugs except in emergencies
• Right to be free from verbal, physical, sexual, and mental abuse, neglect, and involuntary seclusion
• Right to written notice and appeal before transfer or discharge
• Right to return to the facility after a hospital stay under the bed-hold policy

Source: ADHS Office of Long Term Care, “Your Rights as a Nursing Home Resident” (state and federal law)

Phone: 602-542-6454
Website: https://des.az.gov/LTCOP

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Arizona, contact the ADHS Bureau of Long Term Care Licensing.

Families can:

• File the ADHS online licensing complaint form
• Call the complaint line at 602-364-2536
• Report abuse of vulnerable adults to Adult Protective Services at 1-877-767-2385

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue an Arizona nursing home when poor care caused injury or death. Arizona law also allows civil claims for abuse or neglect of vulnerable adults.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Arizona has strict legal deadlines, so families should speak with a lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Arizona can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Arizona →