Connecticut at a Glance

DPH’s Facility Licensing and Investigations Section licenses, inspects, and certifies Connecticut nursing homes.

• Licenses Connecticut nursing homes and nursing home administrators
• Inspects facilities and investigates complaints; can fine or revoke licenses
• Patients’ bill of rights appears in Conn. Gen. Stat. § 19a-550

Visit the state agency site →

Families can speak with a Connecticut nursing home lawyer to understand if rights may have been violated.

Connecticut resident rights include:

• Right to be fully informed of their rights, services, and all related charges
• Right to choose a physician and be informed of their medical condition
• Right to participate in care planning and refuse treatment
• Right to confidential treatment of personal and medical records
• Right to privacy in treatment and personal care
• Right to voice grievances without fear of reprisal
• Right to be free from mental and physical abuse and from chemical and physical restraints
• Right to at least 30 days’ written notice before an involuntary transfer, with ombudsman contact info
• Right to manage their own financial affairs
• Right to private communication, unopened mail, and telephone access
• Right to examine current state, local, and federal inspection reports and correction plans
• Right to organize and participate in a patient-run resident council
• Right to sue a facility that negligently deprives them of these rights (§ 19a-550(e))

Source: Conn. Gen. Stat. § 19a-550 (Patients’ bill of rights)

Phone: 1-866-388-1888
Website: https://portal.ct.gov/ltcop

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Connecticut, contact the Department of Public Health, Facility Licensing and Investigations Section.

Families can:

• File a written complaint with DPH, which surveys nursing homes and enforces federal standards
• Contact the Long-Term Care Ombudsman at 1-866-388-1888 or ltcop@ct.gov
• Report suspected crimes to local law enforcement

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue a Connecticut nursing home when poor care caused injury or death. Connecticut law also lets residents sue facilities that deprive them of their legal rights, with attorney’s fees available.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Connecticut has strict legal deadlines, so families should speak with a nursing home abuse lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Connecticut can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Connecticut →