Alaska at a Glance

Health Facilities Licensing and Certification licenses, certifies, and inspects Alaska nursing facilities.

• Licenses and certifies Alaska nursing facilities
• Inspects facilities unannounced and investigates complaints
• Nursing facility rules appear in 7 AAC 12.250–290

Visit the state agency site →

Families can speak with a Alaska nursing home lawyer to understand if rights may have been violated.

Alaska resident rights include:

• Right to associate and communicate privately with people of their choice
• Right to reasonable telephone access and confidential calls
• Right to send and receive unopened mail
• Right to be informed of the facility’s grievance procedure
• Right to be free from physical or chemical restraints
• Right to be treated with dignity and recognition of individuality
• Right to confidential medical records and treatment
• Right to be free from unnecessary or excessive medications
• Right to private spousal visits, and to share a room if both spouses are residents
• Right to be informed of services, costs, and their medical condition in a language they understand
• Right to refuse experimental research, electroconvulsive therapy, and aversive conditioning
• Right to participate in care planning and discharge planning
• Right to know the treating practitioner’s training and alternative treatment options

Source: 7 AAC 12.890 (Rights of patients, clients, and residents)

Phone: 1-800-730-6393
Website: https://akoltco.org/

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Alaska, contact Health Facilities Licensing and Certification, the state survey agency.

Families can:

• Complete the state complaint form and email it to doh.hflc.info@alaska.gov
• Call the complaint line at 1-888-387-9387 (or 907-334-2483)
• Contact the Long-Term Care Ombudsman for advocacy at 1-800-730-6393

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue an Alaska nursing home when poor care caused injury or death.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Alaska has strict legal deadlines, so families should speak with a lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Alaska can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Alaska →